Returns & Exchanges
Manu Atelier offers a 14-day return window from the date of delivery for all unworn items in their original packaging. We strive to ensure your handcrafted leather goods meet the highest standards of quality and design.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the item in its original dust bag and branded box, ensuring all protective films and tags remain intact to qualify for a refund.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier service and retain your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing